Simply stated: We, at
Objective Viewpoint, enjoy working with
Property and Casualty insurers to help them improve their results. We look
forward to working with you and your company to help validate or enhance
your current claim management systems.
There are many challenges
and financial pressures confronting insurance claim organizations today as
they strive to provide better customer service, reduce expenses and
control indemnity costs.
Faced with these
challenges, many claim managers must ask themselves these pointed
questions:
What is my plan
to reduce indemnity costs?
How do I manage
and reduce expenses without sacrificing service?
Am I satisfied
with the direction of my claim organization?
Do I have
validation of my current programs and processes to ensure maximum
investment returns?
Insurance claim organizations must continuously work
around staff reductions and limited resources to provide general claim
handling oversight. Without appropriate resources, you may not be able
move quickly in the direction you desire. Hiring new claim professionals
may not always be a viable option.
This is where Objective Viewpoint
can assist you. For
example, our staff can:
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Lead a one-day brainstorming session on
ways to improve customer service |
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Complete a target file review and
provide an analysis of the findings |
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Serve as a project manager to create a
specialty program |
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Act as a business analyst for the
design of system development and enhancement |
We understand and recognize that our independent
validation may only confirm that your company and your qualified staff are
doing things right. In that case, our report would reflect those findings.
The
Services We Offer page lists some of the
ways Objective Viewpoint can help you and your claim organization.
